Shipping Policy

Effective Date: January 1, 2025

At Amber Blue ("we", "our", "us"), we are committed to ensuring that your shopping experience is smooth and satisfactory. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website amberblueindia.com. By placing an order with us, you agree to the terms outlined in this policy.

1. Order Processing Time

All orders are processed within 1-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing times may be extended. You will be notified via email if there is a significant delay in the processing of your order.

2. Shipping Methods and Delivery Time

We offer the following shipping methods:

Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1 business day

Please note that delivery times are estimates and may vary based on your location, weather conditions, and other factors beyond our control.

3. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time; please check our website for current offers.

4. Order Tracking

Once your order has been shipped, your status will be updated to "Shipped" within the website in the "My Orders" section. You may also receive a shipping confirmation email containing a tracking number and a link to track your order. Please allow 24-48 hours for the tracking information to become available.

5. Shipping Restrictions

We currently ship to addresses within India only. We do not ship to P.O. boxes or APO/FPO addresses. Certain products may have additional shipping restrictions due to size, weight, or hazardous materials regulations. If your order contains such items, we will notify you during the checkout process.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within the same day of the delivery date. We will work with the shipping carrier to investigate the issue and, if necessary, arrange for a replacement or refund. Please retain all packaging materials and damaged goods for inspection.

7. International Shipping

We do not currently offer international shipping. We may consider expanding our shipping options in the future, so please check back for updates.

8. Contact Us

If you have any questions about this Shipping Policy or need assistance with your order, please contact us at support@amberblueindia.com.

Thank you for shopping with Amber Blue!